Story: Problem? What problem?

Andy has a consulting horror story ...

We were doing a 2 day 'architectural overview' for a potential client - they were suffering performance issues as their production site started scaling, and they wanted a hand investigating it. Whilst digging around, my colleague noticed that one of their ASPs didn't compile. He suggested a potential fix, and asked how they would test and promote the change. "Ah", said client dev that he was working with - who promptly logged on to the production box, found the non-compiling production code, edited the file in place, and bounced the server ...

DevOps New Zealand